Go By Truck Credit Card Policy

Credit Card Processing

Go By Truck accepts Visa, MasterCard, American Express and Discover credit cards as forms of payment. If you enter a credit card as payment for a transaction, we will retain that information in association with your Go By Truck account. You will be able to access the information later from the Banking section of your account.

Each credit card company has established policies and procedures that we must adhere to. There are responsibilities that you as the card user must adhere to which could include proof that you are in fact “the card holder” by means of reasonable identification. We work hard to prevent FRAUD and if you have received an email from us implying that you have paid for a shipment with Go By Truck Inc. and you in fact have not, please inform us immediately. Please be aware that we make all attempts to verify you as the “real card member” prior to processing the charge.

Please contact the appropriate credit card company if you feel like any of our “verification” policies are not in line with their organizational policies.

Bill To Address Policy

Our system is secure and requires that we verify the “registered billing address”. This is according to documentation determined by the credit card company of the billing address.

Fraud

We thank you for your business and hope that you understand that in today’s times with the level of Internet credit card fraud approaching billions of dollars in losses, we must adhere to the policies of the issuing credit card Company.

Enforcement

We will work with all law enforcement agencies including the FBI, Secret Service and any other department to validate or help in preventing FRAUDULENT use of credit cards.